Reset Password

If you are a new student you will need to update the password to your college email and user account.

You won't be able to do this until 24 hours AFTER you receive the 'Permit to Register' email from Admissions and Records.

Click this link and follow the instructions below

1. Click 'Change My Current Password'

2. Sign in with your IVC email address and the default password.

Since you have never changed or updated your password before, you need to sign in at this screen with the default password. The default password is the 4 digit pin you created when you applied to IVC + two zeros.

For example, if your pin was 1234 when you first applied, your default password would be 123400.

Note: If you later updated your pin, the default password uses the original pin you created when first applying to IVC.

3. Click 'I'm not a robot' and login

4. Enter your new password twice. Make sure the password meets the minimum complexity requirements. It must be at least 8 characters long, have a number, a special character, and a capital and lower case letter.

Enter the last 4 digits of your mobile phone number on the Reset Password screen.

Click "Send Code"

 

The following text message will be sent to your mobile phone:

 

Enter the verification code into the Reset Password screen.

Click "Verify"

 

Enter a new password into the Password Reset screen.

Click "Change Password"

 

Once you get the following message, you can use your new password to login to your account.

 

Click the Email Address button

 

Check your email account that was used as your recovery email.

 

Enter the verification code into the Reset Password screen.

Click "Verify"

 

Enter a new password into the Password Reset screen.

Click "Change Password"

 

Once you get the following message, you can use your new password to login to your account.

 

You made a mistake entering your email address.

The system only works with your Campus Email account.

You IVC Email account is not active. Returning students may need to re-apply and re-enroll to the college in order to re-activate an email account.

See the Login Issues page for information.

In most cases, this is because you did not enter an alternative email address or provide a mobile phone number allowed to received SMS text messages.

Password complexity requirements are as follows:

The password must contain:
• Be at least 8 characters in length
• Contain at least 1 uppercase letter
• Contain at least 1 lowercase letter
• Contain at least 1 number
• Contain at least 1 nonalphanumeric character (example: ! @ # $ %)

The password must not contain:
• Your name
• Your username
• A password you have previously used