Login Issues

Automated Reset Password:

See our Reset Password page, for step-by-step instructions.

If you are unable to use the automated reset password feature provided by the District at;

Please read the following, for the steps needed to access your account.



You may need to first activate your Student Email/Network account.
As most college systems do not work with your Student ID/PIN information.

You activate your account by using the "Change Password" link in MySite, to set a new password.

If you have already activated your account, the following instructions will also allow you to reset your password, if you have forgotten your password.

To complete the following steps you will need the PIN you created when applying on https://www.opencccapply.net

You will also need your IVC College Student ID number.  Your Student ID is the number that was assigned to you when you first applied to the college and it is printed on your Student ID card and your registration permit.


What if I forgot my PIN and/or Student ID?

HINT: If you have forgotten your PIN, you can use the "Forgot my PIN" link on the MySite login page.

The helpdesk does not have access to your PIN, and can not provide you assistance if you do not know your Student ID.   You will have to come in person to the Admissions office with a photo ID, to be provided your Student ID and/or have your PIN reset.


How do I Activate Account/Change Password in MySite?

Login to MySite using your Student ID and PIN (Personal Identification Number).

Once you successfully logged in to MySite;

On MySite 2.0, on left navigation click Change PIN/Password.

On MySite 3.0, click on Profile button in upper right corner, then click Change PIN/Password.

If you have not done so, you will first need to enter a "Secret Question" and "Answer", as you are required to do so before you can set your Email/Network password.  The “Change Password” link will not work without the Question and Answer fields filled out.

Why is my new password not accepted?
Your new password must meet the following criteria:

  • Be at least 8 characters in length
  • Contain at least 1 uppercase letter
  • Contain at least 1 lowercase letter
  • Contain at least 1 number
  • Contain at least 1 nonalphanumeric (example: ! @ # $ %)


What do I use to login to college services?

Once you have successfully set/changed your password, you will be able to login to the following.

With just username and password;

  • Blackboard
  • Canvas
  • Campus Computers

With full email address and password;

  • Email
  • Campus WiFi 
  • Student Print Services

Most other services will use full email address.


How do I log into Canvas?

This is how you log into Canvas.

You can also watch this video which will explain the process to you.

For additional information about Canvas Issues, please click on the link on the right to go to our Canvas Issues page.

What is my Username and Password?

NOTE: Your Student ID and PIN will not work to login to Canvas, Email, Campus Computers, copiers nor any other services on campus other than MySite.

Username is the first part of your IVC Email address, before the @ sign.   For example the IVC Email address: jdoe99@ivc.edu has the username: jdoe99

Password is your IVC Email password, that is set via MySite.

See the Login Issues page for more information.

How do I reset my password?

See the Reset Password page for information.